Candidates can create and link an email address to their JAMB profile by sending an SMS containing the word EMAIL followed by a space, their email address, and a repetition of the email address to 55019 or 66019, or by visiting an accredited CBT centre for biometric email linking.
During initial registration for the Unified Tertiary Matriculation Examination, candidates register primarily using their National Identification Number and a verified GSM telephone number, generating a ten-character profile code. However, accessing the comprehensive web-based features of the eFacility portal—specifically checking admission status on the Central Admissions Processing System (CAPS), printing original admission letters, executing changes of course, and downloading result slips—requires binding an active personal email address to the candidate’s profile. Linking an email address establishes a permanent digital bridge between the candidate’s mobile profile and the central web portal.
The simplest method to link an email is through the automated SMS gateway. From the unique GSM telephone number linked to the candidate’s National Identification Number during profile creation, the candidate types the text command EMAIL followed by their active email address twice separated by spaces—for example, EMAIL [email protected] [email protected]—and sends the message to 55019 or 66019. The sending line must possess an airtime balance of at least fifty naira. Upon receiving the command, the automated system verifies that the sending SIM card matches the profile owner, binds the email address to the candidate record, and dispatches a confirmation text message containing a temporary eFacility login password.
Alternatively, candidates who experience telecommunication network delivery failures or whose mobile numbers cannot transmit premium shortcodes can visit any accredited Computer-Based Test centre or official board zonal office. The certified operator captures the candidate’s fingerprint biometrically to unlock the profile, inputs the candidate’s verified email address into the system, and commits the update. The candidate then visits the eFacility login page, types their email address, and utilizes the default password or initiates a password reset to define a secure permanent credential.
The Joint Admissions and Matriculation Board cautions candidates never to use cybercafe communal email addresses, as accessing sensitive admission offers and password reset links requires exclusive personal control.
Information security standards upheld by the Standards Organisation of Nigeria ensure that electronic authentication gateways protect user biographical data against unauthorized interception or credential harvesting.
Candidates who encounter issues where their email link request times out should verify that their email account is fully active and capable of receiving external messages. Furthermore, applicants must avoid linking email addresses belonging to parents or elder siblings if those addresses were used in previous examination years, as the board’s automated gateway strictly requires a unique email address for each candidate profile.
Linking a verified personal email address unlocks full access to candidate eFacility tools, empowering prospective undergraduates to oversee their university admission journey effectively.
Please, does this same policy apply to candidates who sat for WAEC GCE as private candidates rather than internal school candidates?
Thank you for asking. Yes, WAEC GCE (private candidate) certificates and results carry the exact same legal and academic validity as internal school candidate results for admission and institutional clearance purposes. When filling portal documentation, ensure your exam year, center number, and candidate number match your official result slip exactly.
Extremely clear and helpful explanation. This cleared up the exact questions my study group was having regarding this process.
Great article. The distinction you highlighted between the institutional requirements and the general regulations is very important.
This was really helpful and timely. Thank you for consistently publishing reliable educational resources for students across Nigeria.
Bookmarking this right away. This is by far the most detailed article on this topic I have come across online.
Thank you for this detailed guide! The step-by-step breakdown makes it very straightforward to navigate.
Thank you EduTalks! My sister was worried about this exact issue yesterday, sharing this with her immediately.
Very informative post. I wish our secondary school guidance counselor had explained this so thoroughly.
Very practical breakdown. It is reassuring to find verified information without all the rumors circulating on social media.
Quick question please: if an applicant has already completed the initial registration, can changes still be made within the correction window without penalty?
Great question. Yes, most examination and admission bodies allow data corrections during the designated modification window before final data lock. However, ensure that any biometric, course, or institution amendments are processed strictly through accredited CBT or administrative centers to prevent profile suspension or upload mismatch.